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How do I make a return?Updated 2 years ago

If you are unsatisfied with your purchased product(s) for any reason (other than the product being defective), you can return it within 30 days of receiving of your item. Returned orders are charged based on the restocking fee that is equivalent to 35% of the cost of your order. You (the customer) are liable for any return costs for BOTH directions (from the facility it was ordered from on its travel to you, and then the travel back to the stockroom). The total cost of the purchase price, minus the fee charges and expenses, will then be refunded back to you when the facility processes your product(s). Keep in mind that item must be returned within 30 days of purchase, in new condition, unused, and in it original packaging. Refunds can only be provided to the same credit card that was utilized to purchase the returned item(s).

Following our 30-day policy, we will help assist in a return ONLY in the event that the product is faulty or damaged and still under manufacturer's guarantee or manufacturer's warranty. Often, the manufacturer's guarantee and manufacturer's warranty will differ from 1-3 years depending on the specific manufacturer. 

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